Frequently Asked Questions
Everything you need to know about your Petunia Pickle Bottom experience.
What materials are used in Petunia Pickle Bottom diaper bags?
Our bags are crafted from high-quality, easy-to-clean materials including premium vegan leather, water-resistant glazed canvas, and luxury fabrics designed to withstand the rigors of parenthood while maintaining a stylish aesthetic.
How do I clean my Petunia Pickle Bottom bag?
For most of our glazed and vegan leather products, we recommend spot cleaning with a damp cloth and mild detergent. Do not machine wash or dry clean unless specifically stated on the product's care label.
What is your shipping policy for domestic orders?
We offer standard and expedited shipping options across the United States. Orders are typically processed within 1-2 business days, and you will receive a tracking number via email once your package has shipped.
What is your return and exchange policy?
We want you to love your purchase. If you are not satisfied, we accept returns of unused items in their original packaging within 30 days of the delivery date. Please note that shipping fees are non-refundable.
Do your diaper bags come with a warranty?
Yes, we stand behind the quality of our craftsmanship. We offer a limited warranty against hardware and fabric defects. This does not cover normal wear and tear, misuse, or damage caused by improper cleaning.
Are your bags compatible with strollers?
Many of our diaper bags feature integrated stroller straps or are compatible with our Valet Stroller Clips (sold separately), allowing you to easily attach your bag to most stroller handlebars for hands-free convenience.